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What is the expatriate services division (ESD) application?

What is the expatriate services division (ESD) application? In 2014, the Malaysian Immigration Department started the implementation of an online application system for persons seeking to get work permits in Malaysia. The online system is being managed by the Expatriate Services Division (ESD), which is a service body under the Malaysian Immigration Department. The application needs everyone to pass through the below two-step process:

  1. First is a one-off registration to take note of the company that an applicant is working for and to register him or her with the ESD.
  2. The registration is processed, and if approved, they can go on with the online application for work permits as foreign nationals.

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What is the ESD?

The ESD is a short form for Expatriate Services Division; it is a service unit under the Immigration Department of Malaysia. ESD is the center where company registration is facilitated in a customer-centric manner.

Services offered at the Expatriate Services Division ESD?

Below are the services offered by the ESD.

  1. The ESD is in charge of registration services for companies that intend to employ expatriates who are eligible for service.
  2. They facilitate operations that have to do with expatriate-related passes for the Embassy and the facilitation of temporary manual applications. Usually, every company is expected to register with the ESD before anything else is done.
  3. ESD-approved companies are to follow through with the services at the expatriate center and apply for different levels of passes, which include:
  4. An employment pass,
  5. A Residence Pass-Talent,
  6. A Professional Visit Pass
  7. Other related passes, like a Dependent Pass, a Long-Term Social Visit Pass, or a Visit Pass,.

What are the capital requirements for ESD Expatriate Services Division?

ESD sets capital requirements for companies intending to key in to their services. As a company that is applying to register with the ESD, you are required to meet certain paid-up capital requirements to be eligible. Find out more about the requirements below:

  • Your company should have not less than RM 250,000 as a 100% local-owned company.
  • A company’s capital should not be less than RM 350,000 to register as a joint-venture company.
  • A company’s capital should not be less than RM500,000 as a 100% foreign-owned company (note that the foreign equity should be 51% or more).
  • A company’s capital should not be less than RM 1 million as a foreign-owned company that offers the service of wholesale and retail trade or other forms of unregulated services.

How long does ESD processing take?

The process flow to get registered with the ESD can take a long time because the Malaysian Immigration Department usually sends out queries and often requests letters of approval; they may also ask for letters of support, and in some cases, letters of no objection are requested from other government agencies.

When you submit the below-listed required documents, your applications will be processed and feedback given within fourteen (14) working days. The processing time is not a standard one, as it varies based on the time it takes them to verify the requests sent out. You should try as much as possible to apply in time.

Documents required for ESD Expatriate Services Division registration

Before applying, you should make sure that you prepare all the following required documents, as they are mandatory:

  1. A copy of every member of the company director’s MyKad or their passport copy.
  2. Your Company Profile
  3. A Copy of the Company’s Phone Bill
  4. The company’s tenancy agreement or their sales and purchase agreement (S&P)
  5. An e-SSM Printout
  6. Company’s SSM Form 9
  7. Company’s SSM Form 24
  8. Company’s SSM Form 49
  9. The Company’s Latest Financial Report
  10. A Copy of Local Authorities License: in most cases, Lesen Pihak Berkuasa Tempatan (PBT) may be us (if applicable).
  11. Other forms of business licenses, like WRT and CIDB, make sure to include the SSM forms alongside the required supporting documents.

ESD Registration Steps

The registration process for a company’s application is as follows:

  • You will have to create an account (the registration can be done online).
  • Submit your application online.
  • Your application will be processed by the immigration officer.
  • You will be notified about the status of your application.
  • Company activation

ESD Application Status

When you submit your applications, your application will be processed, and you will get the status of your application within fourteen (14) working days.

Where is the Expatriate Services Division (ESD) located?

The Expatriate Services Division (ESD) office is at the Immigration Department of Malaysia, Lv 3 (Podium). The address is Number 15 Persiaran Perdana, Presint 2, 62550 Putrajaya.

 

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